Payment Policy

Customsabers is committed to providing a secure, clear, and convenient checkout experience. This policy explains the payment options that may be available, how prices are presented, and how we protect payment information.

1. Supported Payment Methods

Available options can vary by your checkout location, billing country, device, browser, order value, and eligibility. At checkout, Customsabers may offer:

  • Credit and debit cards: Visa, Mastercard, American Express, Discover, JCB, and Diners Club.
  • Digital wallets: PayPal, Apple Pay, and Google Pay where available.
  • Buy now, pay later: Klarna, Affirm, and Afterpay where available and approved by the provider.
  • Local payment methods: Bancontact, EPS, iDEAL, MB WAY, and Przelewy24 where available.

Apple Pay notice: Apple Pay is available only on compatible Apple devices and browsers. If it is not shown at checkout, please use another available payment method.

2. Secure Payment and Privacy

Payments are processed through Shopify's secure checkout and trusted payment providers using encrypted connections. Customsabers does not store full card numbers or complete payment credentials on our own systems.

We use payment and order information only to process your order, prevent fraud, provide support, and issue refunds when applicable. We do not sell payment information.

3. Currency, Fees, and Pricing

All prices and transactions on Customsabers are listed and processed in U.S. Dollars (USD).

No payment handling fees: Customsabers does not add a separate payment or credit-card processing fee. The order total shown at checkout is the amount charged by Customsabers for your order.

Shipping: Free standard shipping is available on eligible orders. Any shipping charge that applies to a specific order is shown at checkout before payment is completed.

Your bank, card issuer, or payment provider may charge currency-conversion, foreign-transaction, or installment-related fees. Import duties and taxes, where applicable, are set by the destination country and are not fees charged by Customsabers.

4. If a Payment Is Declined

Please verify your card details, expiry date, CVV, billing address, and available funds. You may also try another available payment method. If the issue continues, contact your bank or payment provider first, then contact our support team with your order details.

5. Contact Us

For payment or billing questions, contact afterservice@customsabers.com.

Office Address: CustomSaber Technologies Limited, 1019 S Tejon St, Colorado Springs, CO 80903, USA.

Payment Support Hours: Monday - Friday, 9:00 A.M. to 6:00 P.M. (Mountain Time, Colorado, USA).